• Dry cleaning/laundry service
• Wheelchair accessible (may have limitations)
• Parking (limited spaces)
• Free parking nearby
• Pool umbrellas
• Number of meeting rooms - 1
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Free WiFi
• Number of bars/lounges - 2
• Spa treatment room(s)
• Designated smoking areas
• Number of poolside bars - 1
• Number of outdoor pools - 3
• Garden
• Picnic area
• Wheelchair accessible parking
• Full-service spa
• Wedding services
• Tours/ticket assistance
• Free area shuttle
• Rooftop terrace
• Airport transportation (surcharge)
• Luggage storage
• Porter/bellhop
• Business center
• 24-hour front desk
• Breakfast available (surcharge)
• Library
• Number of restaurants - 1
• Barbecue grill(s)
• Spa services on site
• Safe-deposit box at front desk
• Designated smoking areas (fines apply)
• Snack bar/deli
• Laundry facilities
• Sauna
• Steam room
• Elevator
• Free self parking
• Fitness facilities
• Free valet parking
• Terrace
• Pool sun loungers
• Bicycle rentals on site
• Concierge services

Check In

4:00 PM

Check Out

12:00 PM

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

• Fee for cooked-to-order breakfast: IDR 200000 per person (approximately)
• Airport shuttle fee: IDR 600000 per vehicle (one-way)
• Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
• Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.
• Guests under 15 years old are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.