Suites & Villas at Sofitel Bali - CHSE Certified

• Gift shops or newsstand
• Dry cleaning/laundry service
• Free RV, bus, truck parking
• Parking (limited spaces)
• Babysitting or childcare (surcharge)
• Pool umbrellas
• Conference space size (meters) - 2344
• Swimming pool
• Free WiFi
• Number of bars/lounges - 3
• Designated smoking areas
• Number of poolside bars - 1
• Number of outdoor pools - 4
• Number of beach bars - 1
• Number of swim-up bars - 1
• In-room accessibility
• Wheelchair accessible parking
• Roll-in shower
• Tours/ticket assistance
• Accessible bathroom
• Free shopping center shuttle
• Free cooked-to-order breakfast
• Airport transportation (surcharge)
• Wheelchair-accessible lounge
• Free breakfast
• Outdoor tennis courts - 1
• Multilingual staff
• Conference center
• Daily
• Barbecue grill(s)
• Number of coffee shops/cafes - 1
• Laundry facilities
• Elevator
• Fitness facilities
• Children's club (surcharge)
• Wheelchair accessible (may have limitations)
• Ballroom
• Beach umbrellas
• Meeting rooms
• Arcade/game room
• Spa treatment room(s)
• Garden
• Picnic area
• Free newspapers in lobby
• Full-service spa
• Wedding services
• Beach towels
• Supervised childcare/activities (surcharge)
• Free area shuttle
• Luggage storage
• Porter/bellhop
• Business center
• 24-hour front desk
• Library
• Number of restaurants - 3
• Spa services on site
• Safe-deposit box at front desk
• Snack bar/deli
• Children's pool
• Sauna
• Free self parking
• Conference space
• Beach cabanas (surcharge)
• Waterslide
• Free valet parking
• Lazy river
• Computer station
• Beach sun loungers
• Terrace
• ATM/banking
• Pool sun loungers
• Conference space size (feet) - 25231
• Concierge services

Check In

3:00 PM

Check Out

11:00 AM

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

• Airport shuttle fee: IDR 385000 per vehicle (one-way, maximum occupancy 4)
• Early check-in is available for a fee (subject to availability, amount varies)
• Rollaway bed fee: IDR 1337050.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

• Pool access available from 7:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).