About

Near The Grand Canal Shoppes

When you stay at Sheraton Grand Macao in Cotai, you'll be connected to the convention center, within a 5-minute drive of Cotai Strip and Cotai Arena. This 4.5-star hotel is 1.1 mi (1.8 km) from The Grand Canal Shoppes.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

Grab a bite at The Conservatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Cotai? This hotel has facilities measuring 267827 square feet (24882 square meters), including a conference center. A roundtrip airport shuttle is complimentary at scheduled times.

Make yourself at home in one of the 4001 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Venetian Macao Casino - 0.2 km / 0.1 mi
Eiffel Tower at The Parisian Macao - 0.4 km / 0.2 mi
Macau University of Science and Technology - 0.9 km / 0.5 mi
Cotai Arena - 0.9 km / 0.6 mi
City of Dreams - 1.2 km / 0.7 mi
The Grand Canal Shoppes - 1.4 km / 0.8 mi
Cotai Strip - 1.4 km / 0.9 mi
Carmel Garden - 1.5 km / 0.9 mi
Macau East Asian Games Dome - 1.6 km / 1 mi
Rua do Cunha - 1.7 km / 1.1 mi
Taipa Houses-Museum - 1.8 km / 1.1 mi
Karting Track - 1.9 km / 1.2 mi
Macau Orient Golf Club - 2.1 km / 1.3 mi
Flower City Garden - 2.2 km / 1.4 mi
Lotus Bridge - 2.2 km / 1.4 mi

The nearest airports are:
Hong Kong International Airport (HKG) - 60 km / 37.3 mi
Macau Intl. Airport (MFM) - 5 km / 3.1 mi
Zhuhai (ZUH-Jinwan) - 48.2 km / 29.9 mi

Amenities

Dry cleaning/laundry service
Shopping on site
Pool umbrellas
Number of meeting rooms - 13
Conference space size (meters) - 24882
Swimming pool
Free WiFi
Designated smoking areas
Number of poolside bars - 1
Number of outdoor pools - 2
In-room accessibility
Wheelchair accessible parking
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Free airport transportation
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Multilingual staff
Handrails in stairways
Conference center
Wheelchairs available on site
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Laundry facilities
Elevator
Fitness facilities
Banquet hall
Wheelchair accessible (may have limitations)
Ballroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Spa treatment room(s)
Well-lit path to entrance
Garden
Stair-free path to entrance
Full-service spa
Wedding services
24-hour fitness facilities
Shopping mall on site
Designer stores on site
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 2
Safe-deposit box at front desk
Designated smoking areas (fines apply)
Children's pool
Sauna
Steam room
Conference space
Self parking (surcharge)
Pool cabanas (surcharge)
Hair salon
Terrace
ATM/banking
Wheelchair accessible path of travel
Pool sun loungers
Conference space size (feet) - 267827
Concierge services

Guest Reviews

Check in and important information

Check In

3:00 PM

Check Out

11:00 AM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees.
Guests age 13 and older will be considered adults.

Special Instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Fees

You'll be asked to pay the following charges at the property:

Deposit: MOP 1000 per night

We have included all charges provided to us by the property.

Fee for buffet breakfast: MOP 248 for adults and MOP 100 for children (approximately)
Self parking fee: MOP 300.00 per day
Rollaway bed fee: MOP 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).