• Dry cleaning/laundry service
• Parking (limited spaces)
• Eco-friendly cleaning products used
• Free WiFi
• Number of bars/lounges - 1
• Designated smoking areas
• Number of spa tubs - 1
• Number of indoor pools - 1
• In-room accessibility
• Wheelchair accessible parking
• Tours/ticket assistance
• Airport transportation (surcharge)
• Wheelchair-accessible lounge
• Wheelchair-accessible on-site restaurant
• Multilingual staff
• Electric car charging station
• Breakfast available (surcharge)
• Wheelchair-accessible meeting spaces/business center
• Coffee/tea in common areas
• Number of coffee shops/cafes - 1
• Laundry facilities
• Elevator
• Fitness facilities
• Infant/toddler toys
• Wheelchair accessible (may have limitations)
• Wheelchair accessible
• Wheelchair-accessible concierge desk
• Food and water bowls
• Wheelchair-accessible van parking
• Meeting rooms
• Wheelchair-accessible registration desk
• Wheelchair-accessible public washroom
• Spa treatment room(s)
• Well-lit path to entrance
• Stair-free path to entrance
• Free newspapers in lobby
• Full-service spa
• Wedding services
• 24-hour fitness facilities
• Area shuttle (surcharge)
• Free bicycles on site
• 24-hour health club
• Children's toys
• Luggage storage
• Children's games
• Express check-out
• Business center
• 24-hour front desk
• Lifeguard on site
• Number of restaurants - 1
• Spa services on site
• Safe-deposit box at front desk
• Designated smoking areas (fines apply)
• Snack bar/deli
• Sauna
• Steam room
• Conference space
• Self parking (surcharge)
• Valet parking (surcharge)
• Concierge services
• 24-hour business center

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, mobile payments, and cash
• This property uses a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 11 and younger.

You'll be asked to pay the following charges at the property:

• Breakage deposit: JPY 5000 per stay
• The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

• Breakfast fee: between JPY 3000 and JPY 5500 per person (approximately)
• Airport shuttle fee: JPY 3100 per person (one-way)
• Self parking fee: JPY 3000 per day
• Valet parking fee: JPY 4500 per day
• Pet fee: JPY 10000 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out is available for a fee (subject to availability, amount varies)
• Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available through room service.
• This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) and Shangri-La Cares (Shangri-La).