Ryokan Asunaro

• Gift shops or newsstand
• Dry cleaning/laundry service
• Free long-term parking
• Vending machine
• Parking (limited spaces)
• Free wired internet
• Free WiFi
• Designated smoking areas
• Well-lit path to entrance
• Garden
• Stair-free path to entrance
• Free newspapers in lobby
• Full-service spa
• Tours/ticket assistance
• Fireplace in lobby
• Free bicycles on site
• Wheelchair accessible – no
• Luggage storage
• Multilingual staff
• Kaiseki meal
• Handrails in stairways
• Front desk (limited hours)
• Tea service
• Water dispenser
• Genkan (entryway)
• Breakfast available (surcharge)
• Library
• Number of restaurants - 1
• Safe-deposit box at front desk
• Designated smoking areas (fines apply)
• Laundry facilities
• Elevator
• Free self parking

Check In

2:00 PM

Check Out

10:00 AM

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions
The front desk is open daily from 6:30 AM - 9:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property cannot accommodate dietary restrictions, including vegan or gluten-free diets. Any meal requests must be received at least 2 days prior to arrival. Guests booked in Dinner Included rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan. Guests who wish to have dinner during their stay are encouraged to book a Dinner Included rate, or request dinner (surcharge) at least 2 days in advance of arrival. Dinner service cannot be requested at check-in.

Fees

You'll be asked to pay the following charges at the property:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

• Fee for local cuisine breakfast: JPY 1500 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

• Hot springs access available from 3:00 PM to 11:00 PM.
• Children 2 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
• Enhanced food service safety measures are in place.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).