About

Near Hakuba Ski Jumping Stadium

With a stay at Phoenix Hotel in Hakuba, you'll be near ski lifts, just a 1-minute walk from Hakuba Valley Ski Area and 9 minutes by foot from Happo Information Center. This ski hotel is 4.8 mi (7.7 km) from Tsugaike Ski Resort and 0.5 mi (0.9 km) from Hakuba Mini Train Park.

Spend the day on the slopes, or enjoy other recreational amenities, which include a sauna. This hotel also features complimentary wireless Internet access, concierge services, and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.

Enjoy a satisfying meal at Mimi's Restaurant & Bar serving guests of Phoenix Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 9:30 AM.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 12 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as electric kettles and free tea bags/instant coffee.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hakuba Valley Ski Area - 0.1 km / 0.1 mi
Happo Information Center - 0.8 km / 0.5 mi
Hakuba Mini Train Park - 0.8 km / 0.5 mi
Happo-one Adam Gondola - 0.9 km / 0.5 mi
Wadanonomori Church - 0.9 km / 0.6 mi
Hakuba Olympic Museum - 1.7 km / 1.1 mi
Hakuba Saegusa Art Museum - 2.1 km / 1.3 mi
Hakuba Ski Jumping Stadium - 2.3 km / 1.5 mi
Chubu-Sangaku National Park - 2.5 km / 1.6 mi
Hakuba Art Museum - 2.6 km / 1.6 mi
Hakuba Iwatake Ski Resort - 3.3 km / 2.1 mi
Hakuba Green Sports Park - 3.7 km / 2.3 mi
Chokoku-ji Temple - 4.9 km / 3.1 mi
Hakuba Goryu Ski Resort - 6 km / 3.7 mi
Hakuba 47 Winter Sports Park - 6.9 km / 4.3 mi

Amenities

Distance from property (meters) - 500
Mountain biking nearby
Games
Books
Uncovered parking
Free parking nearby
Lockers available
Free train station drop-off
Free WiFi
Number of bars/lounges - 1
Ski storage
Bicycle tour information
Tours/ticket assistance
Fireplace in lobby
Free continental breakfast
Airport transportation (surcharge)
Wheelchair accessible – no
Luggage storage
Free ski shuttle
Distance from property (ft) - 1640
Children's games
Free breakfast
Free bus station shuttle
Multilingual staff
Front desk (limited hours)
Free train station pickup
Number of restaurants - 1
Daily
Safe-deposit box at front desk
Smoke-free property
Hiking/biking trails nearby
Laundry facilities
Sauna
Free self parking
Offsite parking reservations required
Terrace
Concierge services

Guest Reviews

Check in and important information

Check In

4:00 PM

Check Out

10:00 AM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, onsite parking, and high chair
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information.

Airport shuttle fee: JPY 16900 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

Hot springs access available from 8:00 AM to 10:00 PM.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
A car is not required for transportation to and from this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).