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Phoenix Chalets

Name: Phoenix Chalets
Address: 4690-2 Hokujo, Hakuba, 399-9301
Telephone: 1800 096 632

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1800 096 632

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Nights

Guests

Inclusions Fine Print

Luxury Chalet, 2 Bedrooms (phoenix)

$2516 RRP
$713 per night

Over your 3 Nights stay
You'll save $377.47

1 Double Bed and 2 Twin Beds
Free WiFi
Free self parking

$2,139

3 Nights
For 2 people

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Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 16/07/2026 18:00PM
- Cancellations made after 16/07/2026 18:00PM will result in a 100% penalty of the stay charges and fees.
- The end time for the cancellation window is 30/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

About

Near Happo-one Adam Gondola

With a stay at Phoenix Chalets in Hakuba, you'll be near ski lifts, just a 1-minute walk from Hakuba Valley Ski Area and 9 minutes by foot from Happo Information Center. This 4.5-star vacation home is 4.8 mi (7.7 km) from Tsugaike Ski Resort and 0.5 mi (0.9 km) from Hakuba Mini Train Park.

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. The complimentary ski shuttle makes getting to the slopes a breeze.

At Phoenix Chalets, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Make yourself at home in one of the 10 air-conditioned rooms featuring heated floors and Smart televisions. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hakuba Valley Ski Area - 0.1 km / 0.1 mi
Happo Information Center - 0.8 km / 0.5 mi
Hakuba Mini Train Park - 0.8 km / 0.5 mi
Happo-one Adam Gondola - 0.9 km / 0.5 mi
Wadanonomori Church - 0.9 km / 0.6 mi
Hakuba Olympic Museum - 1.7 km / 1.1 mi
Hakuba Saegusa Art Museum - 2.1 km / 1.3 mi
Hakuba Ski Jumping Stadium - 2.3 km / 1.5 mi
Chubu-Sangaku National Park - 2.5 km / 1.6 mi
Hakuba Art Museum - 2.6 km / 1.6 mi
Hakuba Iwatake Ski Resort - 3.3 km / 2.1 mi
Hakuba Green Sports Park - 3.7 km / 2.3 mi
Chokoku-ji Temple - 4.9 km / 3.1 mi
Hakuba Goryu Ski Resort - 6 km / 3.7 mi
Hakuba 47 Winter Sports Park - 6.9 km / 4.3 mi

Amenities

Wheelchair accessible – no
Parking (limited spaces)
Luggage storage
Free ski shuttle
Multilingual staff
Handrails in stairways
Front desk (limited hours)
Breakfast available (surcharge)
Free WiFi
Free train station pickup
Number of restaurants - 1
Number of bars/lounges - 1
Ski storage
Upper floors accessible by stairs only
Safe-deposit box at front desk
Smoke-free property
Laundry facilities
Tours/ticket assistance
Free self parking
Terrace
Concierge services

Guest Reviews

Check in and important information

Check In

4:00 PM

Check Out

10:00 AM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Fee for full breakfast: JPY 3500 for adults and JPY 1750 for children (approximately)
Futon bed fee: JPY 7000 per day
Crib (infant bed) fee: JPY 3000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Contactless check-in and contactless check-out are available.

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