About

In Vienna (Innere Stadt)

With a stay at Palais Hansen Kempinski Wien, you'll be centrally located in Vienna, within a 10-minute walk of Sigmund Freud Museum and Judenplatz. This 5-star hotel is 1.1 mi (1.8 km) from St. Stephen's Cathedral and 2 mi (3.2 km) from Riesenrad.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Edvard, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 152 individually decorated guestrooms, featuring tablet computers and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Sigmund Freud Museum - 0.6 km / 0.4 mi
Judenplatz - 0.8 km / 0.5 mi
Schwedenplatz - 0.9 km / 0.5 mi
Votive Church - 0.9 km / 0.5 mi
Ankeruhr - 0.9 km / 0.6 mi
University of Vienna - 0.9 km / 0.6 mi
Graben - 1 km / 0.6 mi
Burgtheater - 1 km / 0.6 mi
St. Peter's Church - 1 km / 0.6 mi
Rathausplatz - 1.1 km / 0.7 mi
Karmeliter Market - 1.1 km / 0.7 mi
St. Stephen's Cathedral - 1.2 km / 0.7 mi
Michaelerplatz - 1.2 km / 0.8 mi
Rathaus - 1.2 km / 0.8 mi
Stephansplatz - 1.2 km / 0.8 mi

The preferred airport for Palais Hansen Kempinski Wien is Vienna International Airport (VIE) - 19.7 km / 12.2 mi

Amenities

Dry cleaning/laundry service
Shopping on site
Babysitting or childcare (surcharge)
Swimming pool
Free WiFi
Number of bars/lounges - 2
Designated smoking areas
Number of indoor pools - 1
In-room accessibility
Wheelchair accessible parking
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Airport transportation (surcharge)
Living plant wall
Multilingual staff
Electric car charging station
Breakfast available (surcharge)
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Bicycle rentals on site
Covered parking
Secured parking
Banquet hall
Wheelchair accessible (may have limitations)
Ballroom
Food and water bowls
Express check-in
Meeting rooms
Spa treatment room(s)
Free newspapers in lobby
Full-service spa
Wedding services
24-hour fitness facilities
24-hour health club
Couples/private dining
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 2
Safe-deposit box at front desk
Designated smoking areas (fines apply)
Sauna
Steam room
Conference space
Self parking (surcharge)
Computer station
Terrace
Concierge services
24-hour business center

Guest Reviews

Check in and important information

Check In

3:00 PM

Check Out

12:00 PM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Fee for buffet breakfast: EUR 42.00 per person (approximately)
Airport shuttle fee: EUR 60 per vehicle (one way)
Covered self parking fee: EUR 45 per day
Pet fee: EUR 35 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

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