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Pacific Palace Hotel

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1800 096 632

Room

Adults

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Children (Age 0-12)

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Children's Ages
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Inclusions Fine Print

Cabin Twin, 2 Single Beds

$207 RRP
$59 per night

Over your 3 Nights stay
You'll save $31.12

  • 2 Large Twin Beds
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$176

3 Nights
For 2 people
Book Now
Inclusions:

Save 20%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Deluxe Twin, 2 Single Beds

$252 RRP
$71 per night

Over your 3 Nights stay
You'll save $37.79

  • 2 Large Twin Beds
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$214

3 Nights
For 2 people
Book Now
Inclusions:

Save 20%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Cabin Twin, 2 Single Beds

$252 RRP
$71 per night

Over your 3 Nights stay
You'll save $37.79

  • 2 Large Twin Beds
  • Free breakfast
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$214

3 Nights
For 2 people
Book Now
Inclusions:

Save 20%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Deluxe Twin, 2 Single Beds

$274 RRP
$78 per night

Over your 3 Nights stay
You'll save $41.13

  • 2 Large Twin Beds
  • Free breakfast
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$233

3 Nights
For 2 people
Book Now
Inclusions:

Save 20%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Deluxe Triple

$667 RRP
$189 per night

Over your 3 Nights stay
You'll save $100.04

  • 1 Queen Bed and 1 Large Twin Bed
  • Free breakfast
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$567

3 Nights
For 2 people
Book Now
Inclusions:

Save 20%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Captain Kids Room

$706 RRP
$200 per night

Over your 3 Nights stay
You'll save $105.92

  • 1 Queen Bed and 1 Twin Bed
  • Free breakfast
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$600

3 Nights
For 2 people
Book Now
Inclusions:

Save:16%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Cars Kids Room

$706 RRP
$200 per night

Over your 3 Nights stay
You'll save $105.92

  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$600

3 Nights
For 2 people
Book Now
Inclusions:

Save:16%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Pacific Suite

$745 RRP
$211 per night

Over your 3 Nights stay
You'll save $111.81

  • 1 King Bed and 2 Twin Beds
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$634

3 Nights
For 2 people
Book Now
Inclusions:

Save:16%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Palace Suite

$1334 RRP
$378 per night

Over your 3 Nights stay
You'll save $200.08

  • 1 King Bed and 2 Twin Beds
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$1,134

3 Nights
For 2 people
Book Now
Inclusions:

Save:16%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

President Suite

$2024 RRP
$574 per night

Over your 3 Nights stay
You'll save $303.65

  • 1 King Bed and 2 Twin Beds
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$1,721

3 Nights
For 2 people
Book Now
Inclusions:

Save:16%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 28/07/2026 23:59PM
- Cancellations made after 28/07/2026 23:59PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 29/07/2026 23:59PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

About

Near Harbor Bay Ferry Terminal

Located in Batam, Pacific Palace Hotel is a 2-minute drive from Harbor Bay Ferry Terminal and 6 minutes from Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.9 mi (3.1 km) from Grand Batam Mall.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a nightclub, and a health club. This hotel also features complimentary wireless Internet access and concierge services.

Grab a bite at Neptune Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.

Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Harbor Bay Ferry Terminal - 1.2 km / 0.7 mi
Nagoya Hill Mall - 1.6 km / 1 mi
Grand Batam Mall - 2.3 km / 1.4 mi
BCS Mall - 3.1 km / 1.9 mi
Maha Vihara Duta Maitreya Buddhist Temple - 5.8 km / 3.6 mi
Batam Center Shopping Area - 8.1 km / 5.1 mi
Batam Centre - 8.2 km / 5.1 mi
Batam Centre Ferry Terminal - 8.2 km / 5.1 mi
Mega Mall - 8.9 km / 5.5 mi
Batam Polytechnic - 9 km / 5.6 mi
Kepri Mall - 10.3 km / 6.4 mi
Mega Legenda - 10.9 km / 6.8 mi
Drak Bike Park - 11.9 km / 7.4 mi
Sekupang Ferry Terminal - 15.9 km / 9.9 mi
Masjid Sultan Mahmud Riayat Syah - 23.5 km / 14.6 mi

The preferred airport for Pacific Palace Hotel is Batam Batu Besar (BTH-Hang Nadim) - 19.9 km / 12.4 mi

Amenities
  • Dry cleaning/laundry service
  • Nightclub
  • Meeting rooms
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Health club
  • Number of spa tubs - 2
  • Number of poolside bars - 1
  • Wheelchair accessible parking
  • Full-service spa
  • Tours/ticket assistance
  • Accessible bathroom
  • Free ferry terminal shuttle
  • Airport transportation (surcharge)
  • Luggage storage
  • Grocery/convenience store
  • Business center
  • 24-hour front desk
  • Number of restaurants - 2
  • Spa services on site
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Laundry facilities
  • Sauna
  • Steam room
  • Elevator
  • Free self parking
  • Fitness facilities
  • ATM/banking
  • Concierge services
Guest Reviews
Check in and important information
Check In
2:00 PM
Check Out
12:00 PM
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.


Special Instructions
This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Policies
Know Before You Go
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Image Gallery
Location
View Map

JL Duyung Sei Jodoh
Batam,
29432

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