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Mercure Auckland Queen Street

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1800 096 632

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Standard Room

$428 RRP
$121 per night

Over your 3 Nights stay
You'll save $64.23

  • 2 Twin Beds
  • Free WiFi

$364

3 Nights
For 2 people

Need help booking?
Call 1800 096 632

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 29/07/2026 19:00PM
- Cancellations made after 29/07/2026 19:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 30/07/2026 19:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Deluxe Room, Balcony (high Floor)

$487 RRP
$138 per night

Over your 3 Nights stay
You'll save $73.01

  • 2 Twin Beds
  • Free WiFi
Fine Print:

- Free cancellation until 28/07/2026 17:49PM
- Cancellations made after 28/07/2026 17:49PM will result in a 100% penalty of the stay charges and fees.
- The end time for the cancellation window is 30/07/2026 19:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$414

3 Nights
For 2 people

Save 20% (on select nights)

Need help booking?
Call 1800 096 632

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 28/07/2026 17:49PM
- Cancellations made after 28/07/2026 17:49PM will result in a 100% penalty of the stay charges and fees.
- The end time for the cancellation window is 30/07/2026 19:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Standard Room

$545 RRP
$154 per night

Over your 3 Nights stay
You'll save $81.79

  • 2 Twin Beds
  • Free breakfast
  • Free WiFi

$463

3 Nights
For 2 people

Need help booking?
Call 1800 096 632

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 29/07/2026 19:00PM
- Cancellations made after 29/07/2026 19:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 30/07/2026 19:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Deluxe Room, Balcony (high Floor)

$556 RRP
$158 per night

Over your 3 Nights stay
You'll save $83.40

  • 2 Twin Beds
  • Free WiFi

$473

3 Nights
For 2 people

Need help booking?
Call 1800 096 632

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 29/07/2026 19:00PM
- Cancellations made after 29/07/2026 19:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 30/07/2026 19:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Deluxe Room, Balcony (high Floor)

$673 RRP
$191 per night

Over your 3 Nights stay
You'll save $100.96

  • 2 Twin Beds
  • Free breakfast
  • Free WiFi

$572

3 Nights
For 2 people

Need help booking?
Call 1800 096 632

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 29/07/2026 19:00PM
- Cancellations made after 29/07/2026 19:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 30/07/2026 19:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

About

In Auckland (Auckland Central Business District)

A stay at Mercure Auckland Queen Street places you in the heart of Auckland, steps from Queen Street Shopping District and 3 minutes by foot from Karangahape Road. This hotel is 1.1 mi (1.8 km) from Sky Tower and 1.3 mi (2.1 km) from Viaduct Harbour.

Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless Internet access.

Enjoy a satisfying meal at Lone Star serving guests of Mercure Auckland Queen Street. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Auckland? This hotel has 323 square feet (30 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Stay in one of 96 guestrooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Queen Street Shopping District - 0.1 km / 0.1 mi
Karangahape Road - 0.2 km / 0.1 mi
University of Auckland - 0.3 km / 0.2 mi
New Zealand Film Archive - 0.5 km / 0.3 mi
Auckland Town Hall - 0.5 km / 0.3 mi
Grafton Bridge - 0.5 km / 0.3 mi
Auckland Central City Library - 0.7 km / 0.4 mi
The Civic - 0.7 km / 0.5 mi
Aotea Centre - 0.8 km / 0.5 mi
Aotea Square - 0.9 km / 0.6 mi
Auckland Art Gallery - 1 km / 0.6 mi
High Street - 1 km / 0.6 mi
Sky Tower - 1.1 km / 0.7 mi
Auckland City Hospital - 1.2 km / 0.7 mi
SkyCity Casino - 1.2 km / 0.7 mi

The preferred airport for Mercure Auckland Queen Street is Auckland Intl. Airport (AKL) - 26.7 km / 16.6 mi

Amenities
  • Dry cleaning/laundry service
  • Covered parking
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Parking (limited spaces)
  • Number of meeting rooms - 1
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 30
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Number of bars/lounges - 1
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • 24-hour fitness facilities
  • Luggage storage
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Smoke-free property
  • Elevator
  • Fitness facilities
  • Conference space
  • Self parking (surcharge)
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 323
Guest Reviews
Check in and important information
Check In
2:00 PM
Check Out
11:00 AM
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.


Special Instructions
Front desk staff will greet guests on arrival.

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation, per stay

We have included all charges provided to us by the property.



  • Fee for continental breakfast: NZD 20 per person (approximately)
  • Covered self parking fee: NZD 35 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies
Know Before You Go
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Image Gallery
Location
View Map

500 Queen Street
Auckland,
1010

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