About

In Hakone (Tounosawa)

With a stay at Kansuiro in Hakone, you'll be 4.5 mi (7.3 km) from Odawara Castle and 4.7 mi (7.6 km) from Hakone Open Air Museum. This spa ryokan is 5.1 mi (8.1 km) from Hakone Kowakien Yunessun and 7.6 mi (12.2 km) from Hakone Shrine.

Pamper yourself with onsite massages and body treatments. This ryokan also features complimentary wireless Internet access and gift shops/newsstands.

Take advantage of the ryokan's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 8:30 AM for a fee.

The front desk is staffed during limited hours. Free self parking is available onsite.

Make yourself at home in one of the 22 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Tamadare Falls - 1.4 km / 0.9 mi
Gyokuren Shrine - 1.4 km / 0.9 mi
Tenzan Onsen - 2.4 km / 1.5 mi
Kanagawa Prefectural Museum of Natural History - 3.2 km / 2 mi
Fuji-Hakone-Izu National Park - 3.8 km / 2.3 mi
Ishigakiyama Ichiya Castle Site - 5.9 km / 3.7 mi
Odawara Fishing Port - 6 km / 3.8 mi
Miyukinohama Beach - 6.2 km / 3.8 mi
Odawara Wanpaku Land - 7.1 km / 4.4 mi
Odawara Castle - 7.3 km / 4.5 mi
Chisuji Falls - 7.3 km / 4.5 mi
Harune Odawara - 7.6 km / 4.7 mi
Hakone Open Air Museum - 7.6 km / 4.7 mi
Hakone Gora Park - 7.8 km / 4.8 mi
Okada Museum of Art - 7.8 km / 4.9 mi

Amenities

Gift shops or newsstand
Japanese garden
Wheelchair accessible – no
Parking (limited spaces)
Luggage storage
Kaiseki meal
Front desk (limited hours)
Breakfast available (surcharge)
Free WiFi
Number of bars/lounges - 1
Garden
Free self parking
Terrace

Guest Reviews

Check in and important information

Check In

3:00 PM

Check Out

10:00 AM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions
The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 5 PM to receive dinner.

Fees

You'll be asked to pay the following charges at the property:

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Fee for full breakfast: JPY 2700 for adults and JPY 2700 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Set meals are served in guestrooms only (no menus or public dining).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast and dinner.

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