Hotel Ryu Resort and Spa

• Banquet hall
• Pool umbrellas
• Number of meeting rooms - 1
• Swimming pool
• Free train station drop-off
• Free WiFi
• Number of bars/lounges - 1
• Designated smoking areas
• Ski storage
• Garden
• Picnic area
• Wheelchair accessible parking
• Free newspapers in lobby
• Ski passes available
• Luggage storage
• Children's games
• Multilingual staff
• 24-hour front desk
• Free train station pickup
• Barbecue grill(s)
• Outdoor seasonal pool
• Safe-deposit box at front desk
• Free self parking
• Terrace
• Pool sun loungers

Check In

3:00 PM

Check Out

10:00 AM

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Housekeeping service is not provided for stays of 2 nights or more.
• This property offers shuttle pick-up service from JR Takayama Station. Reservations are required 5 days in advance of arrival.

Special Instructions
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. There are no restaurants onsite or nearby, and shuttle service to offsite dining options or tourist areas is not available. Guests who wish to receive dinner during their stay should book a half board rate plan, or bring their own food. Please note that meal plans are not available for purchase at the property. Meals are available by reservation only and must be pre-booked 2 days in advance of arrival. Guests with dietary restrictions or food allergies must contact this property in advance. Meals cannot be requested after check-in. Please note: Nearby dining options are not available. This property's rates are based on occupancy. Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking. Children ages 3-5 are served children's meals and receive futons, children age 2 receive children's meals. Children under age 2 do no receive meals. Check-in is 8-10 PM for guests booked in Breakfast Included rate plans. Guests with dietary restrictions or food allergies should contact this property in advance.

Fees

You'll be asked to pay the following charges at the property:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

• The seasonal pool will be open from July to August.
• Pool access available from 9:00 AM to 5:00 PM.
• Hot springs access available from 3:30 PM to midnight.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is required for transportation to and from this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast and dinner.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).