About

Near Hakone Kowakien Yunessun

Located in Hakone, Hakone Kowakien TEN-YU is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. This 4.5-star ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.8 mi (2.9 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, spring water baths, and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Distances are displayed to the nearest 0.1 mile and kilometer.

Okada Museum of Art - 0.3 km / 0.2 mi
Hakone Kowakien Yunessun - 0.3 km / 0.2 mi
Chisuji Falls - 0.8 km / 0.5 mi
Hakone Open Air Museum - 1.3 km / 0.8 mi
Hakone Museum of Art - 1.9 km / 1.2 mi
Hakone Gora Park - 1.9 km / 1.2 mi
Sengokuhara Onsen - 2.4 km / 1.5 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.7 km / 1.7 mi
Ōwakudani - 2.9 km / 1.8 mi
Hakone Geo Museum - 3.6 km / 2.3 mi
Hiryu Falls - 3.8 km / 2.4 mi
Pola Museum of Art - 4.1 km / 2.5 mi
Hakone Ropeway - 4.2 km / 2.6 mi
Hakone Yunohana Golf Course - 4.7 km / 2.9 mi
Buddhist Stoneworks at Motohakone - 5.3 km / 3.3 mi

Amenities

Gift shops or newsstand
Children's toys
Luggage storage
Children's games
Sign language-capable staff
Multilingual staff
24-hour front desk
Free WiFi
Number of restaurants - 1
Number of bars/lounges - 1
Designated smoking areas
Garden
In-room accessibility
Wheelchair accessible parking
Free newspapers in lobby
Sauna
Full-service spa
Elevator
Free self parking
Terrace
Concierge services

Guest Reviews

Check in and important information

Check In

3:00 PM

Check Out

11:00 AM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

Special Instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.

Fees

You'll be asked to pay the following charges at the property:

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Crib (infant bed) fee: JPY 3300 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Enhanced food service safety measures are in place.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).