About

Near Hakone Kowakien Yunessun

With a stay at GEN Hakone-Gora in Hakone (Gora), you'll be within a 15-minute drive of Hakone Kowakien Yunessun and Lake Ashi. This 4-star guesthouse is 11.4 mi (18.3 km) from Gotemba Premium Outlets and 17.8 mi (28.6 km) from Fuji Speedway.

Treat yourself with massages and body treatments.

A complimentary Japanese breakfast is served daily from 8:00 AM to 9:00 AM.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.

Treat yourself to a stay in one of the 6 guestrooms, featuring outdoor private spa tubs and LCD televisions. Your bed comes with down comforters and premium bedding. Satellite programming and tablet computers are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hakone Museum of Art - 0.3 km / 0.2 mi
Hakone Gora Park - 0.4 km / 0.3 mi
Sengokuhara Onsen - 1.6 km / 1 mi
Hakone Open Air Museum - 1.7 km / 1.1 mi
Hakone Kowakien Yunessun - 1.8 km / 1.1 mi
Ōwakudani - 1.8 km / 1.1 mi
Okada Museum of Art - 1.9 km / 1.2 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.5 km / 1.5 mi
Chisuji Falls - 2.8 km / 1.7 mi
Hakone Geo Museum - 2.8 km / 1.7 mi
Pola Museum of Art - 3.2 km / 2 mi
Hakone Ropeway - 3.3 km / 2.1 mi
Hakone Venetian Glass Museum - 4.8 km / 3 mi
Museum of the Little Prince - 4.9 km / 3 mi
Lalique Museum Hakone - 5.8 km / 3.6 mi

Amenities

Hosted evening meal
Uncovered parking
Wheelchair accessible (may have limitations)
Covered parking
Luggage storage
Free Japanese breakfast
Free breakfast
Wheelchair-accessible path to elevator
24-hour front desk
Wheelchair-accessible registration desk
Designated smoking areas
Daily
Well-lit path to entrance
Spa services on site
Safe-deposit box at front desk
Designated smoking areas (fines apply)
Stair-free path to entrance
Elevator
Free self parking
Free valet parking
Wheelchair accessible path of travel
Concierge services

Guest Reviews

Check in and important information

Check In

3:00 PM

Check Out

11:00 AM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Meals are not included in the half-board rate for children age 3 and younger.

Fees

You'll be asked to pay the following charges at the property:

Child's Club Card: JPY 1650 per night, (up to 3 years old)
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.

Policies

Know Before You Go

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Set meals are served in guestrooms only (no menus or public dining).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Enhanced food service safety measures are in place.
This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).