• Dry cleaning/laundry service
• Shopping on site
• Parking (limited spaces)
• Babysitting or childcare (surcharge)
• Number of meeting rooms - 1
• Swimming pool
• Free wired internet
• Free WiFi
• Number of bars/lounges - 1
• Number of spa tubs - 1
• Number of indoor pools - 1
• In-room accessibility
• Wheelchair accessible parking
• Roll-in shower
• Tours/ticket assistance
• Accessible bathroom
• One meeting room
• Multilingual staff
• Conference center
• Electric car charging station
• Breakfast available (surcharge)
• Poolside bar
• Number of coffee shops/cafes - 1
• Laundry facilities
• Elevator
• Fitness facilities
• Banquet hall
• Wheelchair accessible (may have limitations)
• Wheelchair accessible
• Secured parking
• Meeting rooms
• Health club
• Spa treatment room(s)
• Garden
• Free newspapers in lobby
• Full-service spa
• Wedding services
• Luggage storage
• Express check-out
• Porter/bellhop
• Business center
• 24-hour front desk
• Library
• Number of restaurants - 2
• Safe-deposit box at front desk
• Smoke-free property
• Sauna
• Steam room
• Valet parking (surcharge)
• Hair salon
• Computer station
• Terrace
• Concierge services

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
• An effective city/local tax rate of 6.422 percent will be charged

We have included all charges provided to us by the property.

• Breakfast fee: between EUR 45 and EUR 45 for adults, EUR 16 and EUR 22.50 for children (approximately)
• Secured valet parking fee: EUR 95 per day (in/out privileges)
• Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• Pool access available from 6:30 AM to 10 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).