Ascott Marunouchi Tokyo

• Dry cleaning/laundry service
• Parking (limited spaces)
• Meeting rooms
• Free WiFi
• Designated smoking areas
• Number of indoor pools - 1
• Garden
• In-room accessibility
• Free newspapers in lobby
• Accessible bathroom
• Luggage storage
• Multilingual staff
• Business center
• 24-hour front desk
• Breakfast available (surcharge)
• Number of restaurants - 1
• Safe-deposit box at front desk
• Designated smoking areas (fines apply)
• Laundry facilities
• Elevator
• Fitness facilities
• Self parking (surcharge)
• Terrace
• Concierge services
• 24-hour business center

Check In

2:00 PM

Check Out

12:00 PM

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher and a smoke detector
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Access to the swimming pool and fitness facility is available by reservation only. Reservations are limited to 1-hour time slots for a maximum of 5 guests (subject to availability). This property's restaurant and room service will not be available for dinner every Sunday, Monday and Japanese National Holiday until September 30, 2022. A scheduled power outage will take place on September 25, 2022 from 3:45 AM to 5 PM. All guests are required to vacate the building from noon to 6 PM. The elevator will be out of service 3:45-4:15 AM, 12:30-1 PM, and 4-4:30 PM. Guests will not be able to access the parking lot from 10 PM on September 24 to 6 PM on September 25, 2022.

Fees

You'll be asked to pay the following charges at the property:

• The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

• Fee for full breakfast: JPY 3630 per person (approximately)
• Self parking fee: JPY 3300 per day
• Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; reservations are required for some onsite facilities.
• Individually-wrapped food options are available for breakfast.
• Each guestroom is kept vacant for a minimum of 72 hours between bookings.
• This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).