• Gift shops or newsstand
• Dry cleaning/laundry service
• Golf cart
• Pool umbrellas
• Conference space size (meters) - 424
• Swimming pool
• Limo or town car service available
• Free WiFi
• Number of bars/lounges - 2
• Number of spa tubs - 1
• Number of poolside bars - 2
• Number of outdoor pools - 5
• In-room accessibility
• Roll-in shower
• Tours/ticket assistance
• Accessible bathroom
• Wheelchair-accessible on-site restaurant
• Multilingual staff
• Breakfast available (surcharge)
• Wheelchair-accessible meeting spaces/business center
• Number of coffee shops/cafes - 1
• Laundry facilities
• Elevator
• Fitness facilities
• Bicycle rentals on site
• Wheelchair accessible (may have limitations)
• Beach umbrellas
• Express check-in
• Meeting rooms
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible pool
• Spa treatment room(s)
• Well-lit path to entrance
• Garden
• Stair-free path to entrance
• Free newspapers in lobby
• Full-service spa
• Wedding services
• Beach towels
• 24-hour fitness facilities
• Luggage storage
• Express check-out
• Grocery/convenience store
• Porter/bellhop
• Business center
• 24-hour front desk
• Number of restaurants - 4
• Spa services on site
• Safe-deposit box at front desk
• Smoke-free property
• Snack bar/deli
• Hiking/biking trails nearby
• Sauna
• Conference space
• Pool cabanas (surcharge)
• Valet parking (surcharge)
• Hair salon
• Computer station
• Beach sun loungers
• Terrace
• ATM/banking
• Wheelchair accessible path of travel
• Pool sun loungers
• Conference space size (feet) - 4560
• Concierge services

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

You'll be asked to pay the following charges at the property:

• Resort fee: USD 56.36 per accommodation, per night

• Pool access
• Beach loungers
• Beach towels
• Health club access
• Fitness center access
• Fitness/yoga classes
• Internet access
• In-room coffee
• Laundry facilities

We have included all charges provided to us by the property.

• Breakfast fee: between USD 18 and USD 49 for adults, USD 18 and USD 24.50 for children (approximately)
• Valet parking fee: USD 45.00 per day
• Pet fee: USD 100 per accommodation, per stay
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available through room service.
• This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).